Frequently Asked Questions

If your question or concern isn't addressed in the list below please call (206) 696-3334 or send an email to support@walkthroughmedia.com.

Top Viewer Questions

Why Can't I See The Movie?

Why Is The Movie Taking A Long Time To Start?

Why Do I Need To Download or Upgrade Software To Play These Movies?

Why do I get a buffering message when watching video from the Internet?

Video Looks Too Dark?

How To Check If A Player Is Already Installed

How Do I Play Full Screen?

Why Do I Need Software To Play The Video?